An on-site examination is designed to ensure optimal performance of your systems. Preventive maintenance, network evaluation service and a disaster recovery are to provide an ultimate guaranteed and reliable One-Stop support for your precision devices. Netsphere offers you a comprehensive support assurance service plan. Every call for help is handled within guaranteed levels of response time, and supported by the relevant support specialists who are responsible for, from troubleshooting to daily operations, with excellent phone and/or on-site support resolution. A specialized engineer is assigned to be thoroughly familiar with your application environment in order to deal with potential issues and complicated problems effectively. Our maintenance and support services include,

  • Support service hotline and 24 hours fault reporting hotline
  • 7 days x 24 hours emergency call service
  • Routine preventive maintenance checking
  • Unlimited phone support service
  • Services commitment
  • Customized carry-in and warranty service
  • Parts replacement services